Refund Policy
Last Updated: February 2026
At Amazing Meds, we strive to provide the highest quality clinical care. Because our services involve personalized medical evaluations and custom-compounded medications, we adhere to the following policy:
Medical Consultations & Evaluation Fees
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Non-Refundable: Consultation and evaluation fees are non-refundable once the medical service has been rendered by our provider. These fees cover the professional time and clinical expertise of our licensed healthcare team.
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Provider Determination: If, after a full medical evaluation, our provider determines that a specific treatment is not medically appropriate for you based on your health history or lab results, you will not be charged for the medication. If medication charges were pre-collected, they will be fully refunded.
Prescription Medications
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Pharmacy Regulations: Due to federal and state regulations, prescription medications are prepared specifically for you and cannot be returned or refunded once they have been dispensed and shipped by the pharmacy.
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Shipping & Delays: Amazing Meds is not responsible for delays caused by third-party carriers (FedEx/UPS) or pharmacy processing times. Once a tracking number is generated, the order is final.
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Patient Responsibility: No refunds will be issued for missed deliveries, incorrect addresses provided by the patient, or failure to pick up medications from a local facility.
Dissatisfaction & Results
Medical treatments are personalized and results vary. We do not offer refunds based on personal dissatisfaction with dosing or the speed of clinical results.