Contact us
Talk to a human about your hormones
Our Colorado Springs team answers the phone, the texts and this form — Monday through Friday, 8:30am to 4:30pm Mountain. Most messages get a reply the same business day.
If something feels urgent, or you think you are reacting to your medication, please call us instead of using this form. In an emergency, call 911.
Tell us what is going on
Fill this in and it lands with our front desk. The more you can tell us now, the fewer rounds of back-and-forth later.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
After you hit send
What happens next
No ticket numbers and no automated loop. This is the path your message actually takes.
It reaches the front desk
Your message goes to the team in our Colorado Springs office — the same people who pick up the phone. It does not sit in an unattended inbox.
The right person replies
Scheduling, billing and shipping questions come straight back from the front desk. Anything clinical goes to a provider before you hear from us.
We book you in
If your question really does need a consult, we put a time in front of you — in the clinic or over video, whichever suits you better.
Shortcuts
Some things do not need an email
If you already know what you came for, these go straight there.
Refill a prescription
Already a patient? The refill request takes about two minutes and goes straight to the pharmacy team.
Start as a new patient
Choose the area you want help with and request your free consultation with a provider.
Labs and results
Order a panel, find a draw location, or ask what the numbers on your last report actually mean.
Billing and insurance
Coverage, superbills, FSA and HSA, membership pricing. Almost always quicker to talk through.
Appointments
Two ways to see us
Most of our care happens over video, but the Colorado Springs door is open too.
The Colorado Springs clinic
- 5777 North Academy Blvd
Colorado Springs, CO 80918 - Monday to Friday, 8:30am – 4:30pm MST
- Call ahead and we will have your chart open before you sit down
Video visits from wherever you are
- Consults over secure video with the same providers you would see in the clinic
- Prescriptions compounded and shipped to your door
- One chart, whether you come in or dial in
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Trusted by thousands of customers
We accept most major insurance plans for lab work and provider visits, including Travel PPO, Medicare, FSA and HSA, and we provide what you need to submit to your insurer for billing. Coverage varies by plan — call (719) 266-5800 and we will check yours.
Not sure where to start?
Ask us anything, even the small stuff
“Is this normal?” and “do I actually need a lab for that?” are both fine questions. Send one over or call us — either way you will get a straight answer rather than a brochure.
Compounded medications are prepared by FDA-registered 503A pharmacies. Compounded drugs are not FDA-approved and are prescribed at the discretion of the treating provider.